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Death to phone menu systems!
Phone menu systems are making it ever more difficult to deal with companies.
Take Alltel, for example.
Since AT&T has recently acquired Alltel (who, with Verizon, provide cell phone service in our area), I decided to call and find out whether that meant iPhone support would be coming to Pagosa any time soon.
The number listed for the local office is out of service, but then again, the office recently moved from downtown to the west side of town, so I was prepared to cut them some slack. Then I called the main Alltel number. Not surprisingly, it's an automated menu system. I decide to go along with the gag, as long as it gets me where I want to go.
Yes, I want to do this in English.
Yes, I am interested in establishing new service.
No, I am not a current customer.
Whereupon I am asked whether I want to learn about phones that are available or check the status of my order.
Whisky. Tango. Foxtrot.
I press "0" to speak with a human.
The system says I can't do that, and would I please select from among the options offered.
So, I hung up after congratulating the system for blowing a potential sale.
* * * In more positive news, when I stopped by the hardware store the other day to pick up a tomato seedling plant, I was offered a free apple tree. How could I say no?
The poor thing is a bare twig with some scrawny roots, and ought to be planted in high-quality soil, but after digging shallow holes around the property over the past few days and finding nothing but clay or shale, I decided to plant the tree in a large pot with a mixture of potting soil and topsoil, and hope it survives until I can come up with a plan to transplant it somewhere where it will have at least a ghost of a chance to survive.
Apropos of which, the AeroGarden is a jungle; I must prune it. (Yummy!)
Cheers...
Take Alltel, for example.
Since AT&T has recently acquired Alltel (who, with Verizon, provide cell phone service in our area), I decided to call and find out whether that meant iPhone support would be coming to Pagosa any time soon.
The number listed for the local office is out of service, but then again, the office recently moved from downtown to the west side of town, so I was prepared to cut them some slack. Then I called the main Alltel number. Not surprisingly, it's an automated menu system. I decide to go along with the gag, as long as it gets me where I want to go.
Yes, I want to do this in English.
Yes, I am interested in establishing new service.
No, I am not a current customer.
Whereupon I am asked whether I want to learn about phones that are available or check the status of my order.
Whisky. Tango. Foxtrot.
I press "0" to speak with a human.
The system says I can't do that, and would I please select from among the options offered.
So, I hung up after congratulating the system for blowing a potential sale.
The poor thing is a bare twig with some scrawny roots, and ought to be planted in high-quality soil, but after digging shallow holes around the property over the past few days and finding nothing but clay or shale, I decided to plant the tree in a large pot with a mixture of potting soil and topsoil, and hope it survives until I can come up with a plan to transplant it somewhere where it will have at least a ghost of a chance to survive.
Apropos of which, the AeroGarden is a jungle; I must prune it. (Yummy!)
Cheers...
no subject
My pet peeve at the moment (at least one of them).
My credit card company keeps sending me new cards that I have to activate over the phone before they can be used (and if I don't activate the new card within a certain timeframe the old one stops working!).
When you call it turns into a 10 to 15 minute long sales pitch.....begins with advertisements while you are on hold, then while the card is being 'activated' the person on the other end of the line says 'while thats happening let me tell you about our new........so I'll go ahead and add that to your card?'
---
On a different topic, I hated my 2 years of being a 'landlord'. It was a massive pain - and at the end of the day, I ended up out of pocket. In a year the house aged more than it would have if I'd been living in it for 25 years!
no subject