alexpgp: (Default)
alexpgp ([personal profile] alexpgp) wrote2004-08-16 07:33 am

Royal fun! (Not!)

I just spent 30 minutes browsing the Royal web site and speaking with sales and tech support. The only definitive information I obtained is that the bar code reader is on back order until the end of the month; that, from sales.

In response to my query about software for the register, tech support vectored me to a site I'd been to, but after scouring it I found no additional information of any use there. Tech support then gave me a number for... another tech support department, I think.

BTW, here's an example of the gyrations one must go through to make a department taxable:
Using the gray numeric keys press (00001), press [SUBTOTAL/W/TAX], enter the (PRICE)*, press a [DEPARTMENT] key, enter a Department Description using the alpha keyboard (Department Keys) or the Alpha Numeric Code Chart if needed, then press [CHECK]**. Repeat this step for each department you wish to tax. Then press the [AMT TEND/TOTAL] key.
In principle, the same kind of instructions accompany almost every department related operation. Think about doing that for up to 99 departments. Ugh!

Gotta get to the store.

Cheers...

[identity profile] bandicoot.livejournal.com 2004-08-16 06:09 pm (UTC)(link)
Sounds like Royal is a brand to avoid if at all possible ...