ISPs and oceans: different shades of blue
Sep. 5th, 2000 10:00 amLast night was, actually, pretty hairy in the "connect-to-my-ISP" department. After a couple of unsuccessful tries connecting via their 800 number, I set the connection to display a terminal window during login. The problem appears to be that I was not vetted for logging in via the 800 number. At least not any more; we'd gone through this drill a couple of years ago, when I was in Colorado.
At any rate, I called just about every Netcom number stored on my PalmPilot. There are a lot of them. And a lot of menus to wade through.
Can someone please explain why anyone would go to the bother of announcing, "For quality control purposes and for the ongoing training of our staff, your called may be monitored," when none of the listed options seem to lead to human contact?
And why is it that some menus seem to be a collection of choices that sound like, "If it's Tuesday, and you're in a state whose name ends in a vowel, press 6"? And while I'm on a tear, here, I have to admit to being less than enthralled by mini-commercials embedded in menu choices, as in, "To inquire about FooBar, our award winning service that provides Internet users with high-speed, reliable foobat and optional multisegmented foobaz, please press 7."
So when I do finally get to the area that will tell me what the closest dial-in number is, guess what? I get, "We're sorry, that capability is not available now. Try calling again later." As if trying to get a dial-in number is some sort of whimsical exploit, the importance of which lies way below anyone's radar.
At any rate, I finally did get through to a human voice, and I got a number, and all is well with the world. It cost me, though, in nervous energy.
After a night's rest, I woke early, pulled on my swim trunks, and went hunting for the ocean that's reputed to be around here. It is a scant couple of hundred yards away, in that direction. Some of the Russians were already about, showing either that they did not partake in the traditional first-night libation, or that a couple of them have not been to sleep yet. Just kidding.
So I went for a dip in the Atlantic, thinking how ironic it is to live 25 miles from the Gulf of Mexico back home and not visit the beach once this summer, only to fly about a thousand miles and go swimming there. Ah, well, it's not worth worrying about. The water was warm and pleasant. Salty. The waves were just big enough to assure me that the planet was still spinning, and the shallows went out pretty far. Afterward, I spent time in the hotel pool, staying in the water until my fingertips started to look like very pale prunes. As I returned to the room, I noticed the ground is littered with probably hundreds of chameleons who head for the underbrush as soon as giants such as myself approach.
At any rate, as the accommodations at the Royal Mansions includes a kitchen, today I suppose I'll be helping the Russians get properly stocked with food for the coming week. Gotta go get showered and dressed.
Cheers...
At any rate, I called just about every Netcom number stored on my PalmPilot. There are a lot of them. And a lot of menus to wade through.
Can someone please explain why anyone would go to the bother of announcing, "For quality control purposes and for the ongoing training of our staff, your called may be monitored," when none of the listed options seem to lead to human contact?
And why is it that some menus seem to be a collection of choices that sound like, "If it's Tuesday, and you're in a state whose name ends in a vowel, press 6"? And while I'm on a tear, here, I have to admit to being less than enthralled by mini-commercials embedded in menu choices, as in, "To inquire about FooBar, our award winning service that provides Internet users with high-speed, reliable foobat and optional multisegmented foobaz, please press 7."
So when I do finally get to the area that will tell me what the closest dial-in number is, guess what? I get, "We're sorry, that capability is not available now. Try calling again later." As if trying to get a dial-in number is some sort of whimsical exploit, the importance of which lies way below anyone's radar.
At any rate, I finally did get through to a human voice, and I got a number, and all is well with the world. It cost me, though, in nervous energy.
After a night's rest, I woke early, pulled on my swim trunks, and went hunting for the ocean that's reputed to be around here. It is a scant couple of hundred yards away, in that direction. Some of the Russians were already about, showing either that they did not partake in the traditional first-night libation, or that a couple of them have not been to sleep yet. Just kidding.
So I went for a dip in the Atlantic, thinking how ironic it is to live 25 miles from the Gulf of Mexico back home and not visit the beach once this summer, only to fly about a thousand miles and go swimming there. Ah, well, it's not worth worrying about. The water was warm and pleasant. Salty. The waves were just big enough to assure me that the planet was still spinning, and the shallows went out pretty far. Afterward, I spent time in the hotel pool, staying in the water until my fingertips started to look like very pale prunes. As I returned to the room, I noticed the ground is littered with probably hundreds of chameleons who head for the underbrush as soon as giants such as myself approach.
At any rate, as the accommodations at the Royal Mansions includes a kitchen, today I suppose I'll be helping the Russians get properly stocked with food for the coming week. Gotta go get showered and dressed.
Cheers...