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A rare day...
Jun. 3rd, 2005 05:39 pmI managed to make the ham breakfast despite a poor night's sleep, and even opened the store a few minutes early this morning. From the time the front door opened, however, it was a go-go-go day, and one that found me turning the air blue near the last pickup of the day.
Several factors contributed to this. First was a large volume of mail and other packages to process from customers. Second was having to put postage on a fairly large number of envelopes, all while processing new incoming packages and answering ill-considered questions from people that appeared to have left their brains on their nightstands. (Near the end of the day I finally snapped at one customer who was taking forever to ask if there was a chance..., at all..., maybe..., as he understood that we were very close to the 4 pm deadline..., for him to possibly..., send, if there was time for me to process one..., an envelope, etc. overnight. I quickly apologized for my wiseacre interjection of: "Not if you don't stop asking your question and start filling out the form.")
Overshadowing the day - and bubbling just under the surface of my consciousness - was the need/pressure to sign a bunch of closing papers that required a very close reading because so much of the content was just plain wrong (e.g., I don't live in Texas, I am not selling my primary residence, yes we have made improvements to the property, etc.), and then having to filter through the pile for the items that had to be signed in front of a notary, only to find that in two of three cases, no signature lines appeared in said documents, and in the one document where there was a signature line, it was only for me.
In the end, I managed to process all of the FedEx and all of the other UPS, but the UPS guy had to leave before I had finished reviewing the closing documents. Meanwhile, customers were lining up in front of our counter, and Galina was arranging to hand our overnight envelope to the UPS guy over by where the UPS trucks rendezvous in the afternoon before the truck with all the pickups (and Next Day Airs) well and truly leaves for Durango.
The miserable performance of what may jokingly be described as UPS "software" (which we have to use to process packages, and was apparently designed by people who have never done so) caused me to employ such a rich repertoire of invective (in Russian, natch, so as not to offend American sensibilities), that Galina became alarmed while the UPS guy was genuinely impressed (even if he couldn't understand a word).
I am exhausted. After I close the store, I am likely to simply go home and go to sleep.
Cheers...
Several factors contributed to this. First was a large volume of mail and other packages to process from customers. Second was having to put postage on a fairly large number of envelopes, all while processing new incoming packages and answering ill-considered questions from people that appeared to have left their brains on their nightstands. (Near the end of the day I finally snapped at one customer who was taking forever to ask if there was a chance..., at all..., maybe..., as he understood that we were very close to the 4 pm deadline..., for him to possibly..., send, if there was time for me to process one..., an envelope, etc. overnight. I quickly apologized for my wiseacre interjection of: "Not if you don't stop asking your question and start filling out the form.")
Overshadowing the day - and bubbling just under the surface of my consciousness - was the need/pressure to sign a bunch of closing papers that required a very close reading because so much of the content was just plain wrong (e.g., I don't live in Texas, I am not selling my primary residence, yes we have made improvements to the property, etc.), and then having to filter through the pile for the items that had to be signed in front of a notary, only to find that in two of three cases, no signature lines appeared in said documents, and in the one document where there was a signature line, it was only for me.
In the end, I managed to process all of the FedEx and all of the other UPS, but the UPS guy had to leave before I had finished reviewing the closing documents. Meanwhile, customers were lining up in front of our counter, and Galina was arranging to hand our overnight envelope to the UPS guy over by where the UPS trucks rendezvous in the afternoon before the truck with all the pickups (and Next Day Airs) well and truly leaves for Durango.
The miserable performance of what may jokingly be described as UPS "software" (which we have to use to process packages, and was apparently designed by people who have never done so) caused me to employ such a rich repertoire of invective (in Russian, natch, so as not to offend American sensibilities), that Galina became alarmed while the UPS guy was genuinely impressed (even if he couldn't understand a word).
I am exhausted. After I close the store, I am likely to simply go home and go to sleep.
Cheers...
