One of our boxholders came into the shop a couple of Saturdays ago to send off some money orders to a correspondent back East. To make sure the mail didn't go astray, said boxholder insured the envelope, a plain white #10 model.
Late last week, while Drew was off in Utah, said boxholder calls with a certain note of urgency in the voice, betraying the fact that the envelope had not gotten to its destination. I tell her that distance notwithstanding, anything with a barcode (which has to be scanned) is going to add time to the process.
Yesterday, said boxholder calls the store and relates the following tale: After calling the downtown post office for several days, boxholder gets hold of someone there who traces the envelope - as yet undelivered - to somewhere in Ohio. Then, after picking up mail from our store, boxholder notices the envelope has actually been returned, with a note saying that plain #10 envelopes cannot be insured (they must be oversized or have some thickness, like a padded envelope).
This makes me look bad, and I explain that I was not aware of any such rule. (However, with the USPS, you can never tell, y'know?) Boxholder starts making noise along the lines of "since you screwed up, you should shoulder part or all of the cost of overnight delivery to the destination." I mumble something nondescript.
Just a few minutes ago, during a short break in editing, I hit the USPS web site and went to the "calculate postage" page. I indicate my mail piece is an ordinary envelope, weighing one ounce, and select ordinary mail. Guess what service is among those offered as an extra?
Yup! Insurance.
Drew has been informed. I remain at home to struggle with a translation that knows not the meaning of register.
Cheers...
Late last week, while Drew was off in Utah, said boxholder calls with a certain note of urgency in the voice, betraying the fact that the envelope had not gotten to its destination. I tell her that distance notwithstanding, anything with a barcode (which has to be scanned) is going to add time to the process.
Yesterday, said boxholder calls the store and relates the following tale: After calling the downtown post office for several days, boxholder gets hold of someone there who traces the envelope - as yet undelivered - to somewhere in Ohio. Then, after picking up mail from our store, boxholder notices the envelope has actually been returned, with a note saying that plain #10 envelopes cannot be insured (they must be oversized or have some thickness, like a padded envelope).
This makes me look bad, and I explain that I was not aware of any such rule. (However, with the USPS, you can never tell, y'know?) Boxholder starts making noise along the lines of "since you screwed up, you should shoulder part or all of the cost of overnight delivery to the destination." I mumble something nondescript.
Just a few minutes ago, during a short break in editing, I hit the USPS web site and went to the "calculate postage" page. I indicate my mail piece is an ordinary envelope, weighing one ounce, and select ordinary mail. Guess what service is among those offered as an extra?
Yup! Insurance.
Drew has been informed. I remain at home to struggle with a translation that knows not the meaning of register.
Cheers...