Tech may support?
Dec. 12th, 2001 09:11 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
alexpgpI called my provider's tech support line after unsuccessfully using their glitzy "we'll call you" feature (you type in your phone number and they promise to call... hilarious).
I wanted to know if there was some kind of hard limit on the size of a file that could be uploaded using my work site's PHP script. The tech on the other end seemed, initially, unwilling to do much in that direction, but after she succeeded in sending me a small file using the script but failed with a large file, she dug in her heels and tried to find out what the problem was.
I suspect it has something to do with the fact that the script first uploads an incoming file into some temporary area, after which PHP itself takes care of planting it in the correct place. It may very well be that somewhere between 3 MB and 5 MB, PHP complains that there is a misconfiguration or something like that going on. (Might the magic number be 4 MB, i.e., 4096 x 1024 bytes?) Unfortunately, there is no way I can get at any error logs, so unless the techs help me, I'm hosed.
There is yet hope. The person who might answer my question will be in later today, and the tech took my number, so I might get a call back... just not using their automated system, I hope.
Cheers...
I wanted to know if there was some kind of hard limit on the size of a file that could be uploaded using my work site's PHP script. The tech on the other end seemed, initially, unwilling to do much in that direction, but after she succeeded in sending me a small file using the script but failed with a large file, she dug in her heels and tried to find out what the problem was.
I suspect it has something to do with the fact that the script first uploads an incoming file into some temporary area, after which PHP itself takes care of planting it in the correct place. It may very well be that somewhere between 3 MB and 5 MB, PHP complains that there is a misconfiguration or something like that going on. (Might the magic number be 4 MB, i.e., 4096 x 1024 bytes?) Unfortunately, there is no way I can get at any error logs, so unless the techs help me, I'm hosed.
There is yet hope. The person who might answer my question will be in later today, and the tech took my number, so I might get a call back... just not using their automated system, I hope.
Cheers...
