As useless as rivets on a birthday cake...
May. 5th, 2017 03:11 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
alexpgpMy router has this neat feature that would allow me to access files when I'm away from home, and to that end, I asked my Internet provider—not naming any names, but the company's name starts with "A" and ends with "T&T"—to issue me a static IP address.
The person I spoke with told me that would require a technician's visit, which I found somewhat strange (what, the hardware they installed only works when the IP address is assigned dynamically from somewhere else?). The earliest slot for a technician's visit was this past Wednesday, so I settled down to wait.
The technician arrived while I was in the middle of my medical appointment, and according to Galina, he ran a bunch of diagnostics and gave her a piece of paper with a phone number that I was to call to find out the assigned static IP address.
When I called, I was informed that I was the proud owner of five static IP addresses (!) and one more for a gateway. Off the top of my head, I could not imagine how these were to be used to configure the 2WIRE router attached to the AT&T router.
No illumination resulted after a call to tech support this morning. In fact, the advice I received sort of broke my setup. I was advised to call a different support number, one that charges you $49 for a one-time problem, or $180 per year. Instead, I called the sales office and told them to stuff the IP addresses.
I need to make a note to check my billing to make sure they don't charge me for my less-than-24-hours possession of those addresses.
Cheers...
The person I spoke with told me that would require a technician's visit, which I found somewhat strange (what, the hardware they installed only works when the IP address is assigned dynamically from somewhere else?). The earliest slot for a technician's visit was this past Wednesday, so I settled down to wait.
The technician arrived while I was in the middle of my medical appointment, and according to Galina, he ran a bunch of diagnostics and gave her a piece of paper with a phone number that I was to call to find out the assigned static IP address.
When I called, I was informed that I was the proud owner of five static IP addresses (!) and one more for a gateway. Off the top of my head, I could not imagine how these were to be used to configure the 2WIRE router attached to the AT&T router.
No illumination resulted after a call to tech support this morning. In fact, the advice I received sort of broke my setup. I was advised to call a different support number, one that charges you $49 for a one-time problem, or $180 per year. Instead, I called the sales office and told them to stuff the IP addresses.
I need to make a note to check my billing to make sure they don't charge me for my less-than-24-hours possession of those addresses.
Cheers...
