Gotta love people...
Mar. 31st, 2005 09:05 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
alexpgpElse you'd run out of places to hide the...
No matter.
Sometimes, it's refreshing to be able to tell a salesperson "no" on the simple basis of their fairly impressive level of incompetence, as occurred today when I reviewed a report from a phone service sales rep who did an "expert" assessment ("x" as in unknown, "spurt" as in "a drip under pressure") of the store's telephone requirements and decided that we should cancel one of two lines that receive pretty heavy use, based on the fact that there are no toll charges or LD charges incurred for the number. (From the report: "This is evidently a line you do not use.")
More difficult is having to deal with some customers, since it's hard to buck the conventional wisdom of not alienating people who help pay your rent.
Today, for example, I gave the boys a couple of hours off at the end of the day and ended up facing the fearsome Consumeris omniscientis, a species that knows better than you how Things Really Are™ (and is a walking testament to the veracity of Mark Twain's crack about how the really dangerous parts of life are the things you know that aren't so).
What is particularly tricky when dealing with examples of the species is having to cope with instinctively triggered loud and assertive defensive behavior on the part of such exemplars when faced with a challenge to their dominance. In the opposite case, if one makes no contradictory statements when confronted with such behavior and simply lets a C. omniscientis have its way, any result that is later perceived as a Poor Outcome™ by the animal automatically becomes your fault.
* * * There's just under 7,000 source words on the plate for next week, which makes for a cautiously propitious start to April. I think I'm going to have to align some additional files for it, though.
In the meantime, tonight looks like a promising night to catch up on sleep. The cat has been a very bad alarm clock lately, waking me up to insist on being let out at all hours, all before 4 am. I think some of the fatigue I felt last week may have been due to this most uncharitable interruption in my sleep cycle.
Cheers...
No matter.
Sometimes, it's refreshing to be able to tell a salesperson "no" on the simple basis of their fairly impressive level of incompetence, as occurred today when I reviewed a report from a phone service sales rep who did an "expert" assessment ("x" as in unknown, "spurt" as in "a drip under pressure") of the store's telephone requirements and decided that we should cancel one of two lines that receive pretty heavy use, based on the fact that there are no toll charges or LD charges incurred for the number. (From the report: "This is evidently a line you do not use.")
More difficult is having to deal with some customers, since it's hard to buck the conventional wisdom of not alienating people who help pay your rent.
Today, for example, I gave the boys a couple of hours off at the end of the day and ended up facing the fearsome Consumeris omniscientis, a species that knows better than you how Things Really Are™ (and is a walking testament to the veracity of Mark Twain's crack about how the really dangerous parts of life are the things you know that aren't so).
What is particularly tricky when dealing with examples of the species is having to cope with instinctively triggered loud and assertive defensive behavior on the part of such exemplars when faced with a challenge to their dominance. In the opposite case, if one makes no contradictory statements when confronted with such behavior and simply lets a C. omniscientis have its way, any result that is later perceived as a Poor Outcome™ by the animal automatically becomes your fault.
In the meantime, tonight looks like a promising night to catch up on sleep. The cat has been a very bad alarm clock lately, waking me up to insist on being let out at all hours, all before 4 am. I think some of the fatigue I felt last week may have been due to this most uncharitable interruption in my sleep cycle.
Cheers...
