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[personal profile] alexpgp
So after it becomes clear that the digital restrictions that Amazon requires are simply incompatible with how I'd like to be treated, I go to the "Your account" page they set up for my account, intending to cancel any future purchases under the automatic plan I had signed up for. There, under "Where's my stuff?" was a bullet pointed link labeled "Cancel items or orders."

Clicking the link revealed that I've no open or recent orders. There was a separate link for "Digital orders", which I clicked.

The page that came up displayed my purchases, but the word "cancel" simply did not appear on the page.

Indeed, after 15 minutes of poking around, I concluded there is no way to cancel my order using the pages available to me.

I left a rather tersely worded note for Customer Service.

Cheers...

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