Fun with Amazon. (Not!)
Feb. 19th, 2008 10:44 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
So after it becomes clear that the digital restrictions that Amazon requires are simply incompatible with how I'd like to be treated, I go to the "Your account" page they set up for my account, intending to cancel any future purchases under the automatic plan I had signed up for. There, under "Where's my stuff?" was a bullet pointed link labeled "Cancel items or orders."
Clicking the link revealed that I've no open or recent orders. There was a separate link for "Digital orders", which I clicked.
The page that came up displayed my purchases, but the word "cancel" simply did not appear on the page.
Indeed, after 15 minutes of poking around, I concluded there is no way to cancel my order using the pages available to me.
I left a rather tersely worded note for Customer Service.
Cheers...
Clicking the link revealed that I've no open or recent orders. There was a separate link for "Digital orders", which I clicked.
The page that came up displayed my purchases, but the word "cancel" simply did not appear on the page.
Indeed, after 15 minutes of poking around, I concluded there is no way to cancel my order using the pages available to me.
I left a rather tersely worded note for Customer Service.
Cheers...