There's customer service...
Feb. 20th, 2008 04:36 pm...and there's, um, servicing the customer.
The long-distance bill came in for the house, with a $250 charge for a 40-minute phone call made at the end of last year to Russia to wish everyone Happy New Year. I thought I had made that call using my AT&T calling card, so I called AT&T Customer Service to find out if they could tell me if that had been the case.
It wasn't.
Which means I actually did use AT&T's Long Distance service at nearly $7 per minute to chat up the in-laws.
Ye gods. I haven't paid $7 per minute since shortly after I married Galina and all calls to the USSR were operator-assisted (on the USSR side, natch) at something like $9 per minute.
Cheers...
The long-distance bill came in for the house, with a $250 charge for a 40-minute phone call made at the end of last year to Russia to wish everyone Happy New Year. I thought I had made that call using my AT&T calling card, so I called AT&T Customer Service to find out if they could tell me if that had been the case.
It wasn't.
Which means I actually did use AT&T's Long Distance service at nearly $7 per minute to chat up the in-laws.
Ye gods. I haven't paid $7 per minute since shortly after I married Galina and all calls to the USSR were operator-assisted (on the USSR side, natch) at something like $9 per minute.
Cheers...